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Willenhall, West Midlands  ·  Mon–Fri 8:30–17:30
Legal

Privacy Policy

Last updated: March 2026

Risk Secured Ltd ("we", "us", "our") is committed to protecting your personal data. This policy explains how we collect, use, and protect information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Risk Secured Ltd is registered in England and Wales. Our principal place of business is Planetary Road, Willenhall, West Midlands. For data protection enquiries contact: [email protected].

Data We Collect

We may collect the following personal data when you contact us via our website enquiry form, by telephone, or by email: your name, company name, telephone number, email address, and the content of your enquiry. We do not collect sensitive personal data through our website.

How We Use Your Data

We use your personal data to respond to your enquiry, provide the services you have requested, and where you have given consent, to send relevant communications about our services. We do not sell or share your personal data with third parties for marketing purposes.

Legal Basis for Processing

We process your personal data on the basis of: (a) your consent, where given; (b) the performance of a contract or steps taken prior to entering a contract; and (c) our legitimate interests in operating our business and responding to enquiries.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is retained for a maximum of 3 years unless a contract relationship exists.

CCTV & Surveillance Data

Where Risk Secured operates CCTV systems on behalf of clients, data is processed in accordance with the ICO's CCTV Code of Practice. Footage is retained for a maximum of 31 days unless required for evidential purposes. Signage is displayed at all surveilled locations.

Your Rights

Under UK GDPR you have the right to: access your personal data; request correction of inaccurate data; request erasure where data is no longer necessary; object to processing; and lodge a complaint with the Information Commissioner's Office. To exercise any of these rights contact us at [email protected].

Cookies

Our website uses Google Analytics to collect anonymised usage data. This uses cookies. See our Cookie Policy for details. You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.

Changes to This Policy

We may update this policy from time to time. The current version will always be published at this URL. We encourage you to review it periodically.